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Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to wineclub@hoguecellars.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the customer service at (800) 565-9779 for return instructions.

A 25% restocking fee will be applied to all canceled orders.

 

You must be 21 years of age or
older to enter this site. Please
select your date of birth below.

 

Hogue Cellars supports the Century
Council's fight against underage
drinking and drunk driving. To learn
more, visit their website at:
www.centurycouncil.org

Please enjoy our wines responsibly.
2800 Lee Road Prosser, WA 99350 | (509) 786-6108

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